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Shipping times and charges

Please, notice that your order will be shipped 1-2 business days after placing your order (subject to card clearance and stock availability, up to 7 days during sale).

Below you will find an estimate of the number of working days required to ship Urbanears products to your country. If you have any queries regarding Shipping you are welcome to contact us at

Delivery Method Cost Shipping Time
Fedex - Free (from 39 CAD) Free 6 days
Fedex - Standard 7,90 CAD 6 days
Fedex - Express 29 CAD 3 days


When your order is placed we will send you a confirmation email. Once your package is shipped we will send you an email with final confirmation and tracking number.


Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. Your order will be delivered by Fedex.